1 reviews | Active since Dec 2019
Bad customer Sevice no social distance
Since I got at the mall of Africa Capitec AM till 17:30 there is on person who is making the deposit. And the atm keeps rejecting the notes only 1 out of 3 atms is working
I request the branch manager and the was just one lazy Indian lady who just took her time going to call the branch manager the she came back stating that she Her name is Dudu kheswa is coming she never came 6 minutes later she didn’t pitch then some guy buy the name of olwethu November came stating he is the assistant manager but name tag not stating so
I requested him to ask the lady to move a bit on the side to help others to make deposits olwethu said I should wait until they are finished even if it’s at 12 midnight I have resided to close all the accounts I have with Capitec if this is the kind of customer service we will get
There was no social distance I have proof of picture to show
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
