1 reviews | Active since Jul 2017
Bad Customer Service regarding *****
<p>There were 6 unauthorised transfers (i.e a **** beneficiary being 'USSD Beneficiary', transfer to 2 separate Capitec accounts and differnet amounts on each occasion) on my Capitec account (Savings account number ********** ) which I informed Capitec about (The Grove Branch). They told me to contact my local police station as to investigate the matter. Capitec was totally uninterested in assisting me solving the matter. I would appreciate this if Capitec investigate this as soon as possible.</p> <p>Mr P Cilliers</p>
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
