AM
Adri M
1 reviews | Active since Apr 2015
25 Jan 2022, 15:23
Bad Customer Service From Capitec Whats Upp
Looks like I have a lot to complaint about today.
I am so dissapointed with Capitec via the whats upp way to speak to a customer service agent these days. When you send them a message you wait more than a hour for them but once they reply and you do not answer immediately they say good bye.
Unproffessional these days while I had a wonderful experience when I tried it the first time.
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Replies (2)
Capitec Bank's replyOfficial
25 Jan 2022, 15:59Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply25 Jan 2022, 15:59
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
03 Mar 2022, 08:12Hi Adri
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:12
Official
Hi Adri
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank