AM
Amanda M
1 reviews | Active since Apr 2017
15 May 2026, 10:04
Bad customer service for a funeral claim
I've made a funeral claim with Capitec Bank they don't want to pay saying they are assessing it will take up to 5 days, which is after the funeral, stay away from Capitec they won't assist you in times of need
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Capitec Bank's replyOfficial
15 May 2026, 10:41Good day Amanda M,
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 May 2026, 10:41
Official
Good day Amanda M,
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank