DM
Dineo M

1 reviews | Active since Feb 2020

23 Feb 2020, 01:13

Bad customer service

My name is Nteboheleng Modiboea, In April 2008 Capitec froze my account because I received funds from an account that was suspected for *****, mind you I don't even know the person who send the money to my account personally we met through online stokvel. Capitec please uplift my account I need it as I was using it for my daughter's maintenance money cos if I never committed ***** why was my account frozen. And word of advice this of you blocking people's accounts without investigating will make you lose lots of customer. My number was *** but I'm now using ***.

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Feb 2020, 13:07
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank