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Pearl M
1 reviews | Active since Jun 2020
10 Jun 2020, 18:51
Bad customer service! Empty promises!
I purchased R350 telkom airtime using capitec app on the 29th of May till today I haven't received it. I've called and went to thier branch still no help, It's been 12 days and they promised to have the matter resolved within 48 hours.
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Capitec Bank's replyOfficial
11 Jun 2020, 08:40I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank's reply11 Jun 2020, 08:40
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank