TM
Thuli M

1 reviews | Active since Nov 2020

16 Oct 2023, 18:33

BAD CUSTOMER SERVICE

Stood in the queue for a good 30 minutes and after that the security told us that they closing .but the staff was coming out to get LADIES behind me to go in and do their deposits.... They should have told us to go instead of letting us stand in such terrible weather ...PLEASE TEACH THE SECURITY CUSTOMER CARE .IF IT WASN'T FOR US CUSTOMERS THERE WOULDN’T BE CAPITEC..PLEASE VALUE YOUR CUSTOMERS

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Oct 2023, 18:58
Official
Good day Thuli

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank