MM
Moshala M
1 reviews | Active since Jul 2019
03 Dec 2024, 12:27
Bad customer service
I am at Capitec branch Polokwane mall, the lady at the door Jessica said I am not allowed to accompany my sister into the branch because I don't have the
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Replies (2)MM
Moshala M's updateReviewer Update
03 Dec 2024, 12:53We spoke with the lady who assisted us at the front, she said they'll help my sister only to get to counter 4 whereby we met this lady with bad attitude even folding hands when addressing us, the bad poor customer service I had at mall of Limpopo is out of proportion. I doubt I'll still be associated with this bank
MM
Moshala M's update03 Dec 2024, 12:53
Reviewer Update
We spoke with the lady who assisted us at the front, she said they'll help my sister only to get to counter 4 whereby we met this lady with bad attitude even folding hands when addressing us, the bad poor customer service I had at mall of Limpopo is out of proportion. I doubt I'll still be associated with this bank
Capitec Bank's replyOfficial
03 Dec 2024, 13:18Good day Moshala
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Dec 2024, 13:18
Official
Good day Moshala
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank