AM
Agrement M
1 reviews | Active since Aug 2023
05 Mar 2025, 08:53
Bad customer service
Horrible customer service .they consultant's even have attitudes. I bought airtime from Capitec to Telkom on Friday I never received the airtime.incident logged via they WhatsApp channel on Sunday morning, I was told it will take 24 hours . 3 days later I'm still waiting no communication and when you follow up they consultants give you an attitude.if U ask to speak to the reporting manager they refuse.
Is fine Capitec keep my money,
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Capitec Bank's replyOfficial
05 Mar 2025, 10:36Good day Agreement.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Mar 2025, 10:36
Official
Good day Agreement.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank