NN
Nandile N
1 reviews | Active since Jul 2023
02 Aug 2025, 09:02
Bad customer service
I m so disappointed with what Capitec has done to me and my husband we had funeral plan they did not deduct the money we don't know why now they tell us it has lapsed with no communication whatsoever and it money than 1 year with had the funeral plan now they told us we must start from attach with thier mistake I'm so disappointed how they treat thier customers it's not ryt we film we have been ****med with a lot of money
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Capitec Bank's replyOfficial
02 Aug 2025, 10:36Good day Nandile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply02 Aug 2025, 10:36
Official
Good day Nandile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank