Bad customer service and bad attitude of stuff

<p>On Tuesday the 31 of may 2016 I went to the capitec bank branch in balfour park to renew my card as I received an sms to notify me that my card is about to expire, as I got to the branch I received my quemetic number and seated waiting for my number to be called. I waited over 45 minutes people coming In and out so I went to the service campion to ask her if she gave me the correct number as ive been waiting for long, she told that their stuff is on lunch so I waited a lil longer for them to return. Uopn their return the stuff of capitec were standing around chatting with each other so I went to the service lady again then she told me that they giving priority to the people that want bank statement and personal loan first then someone will assist me after, I asked for the manager so I can complain she just walked away from me and said there are more important people that their busy with I should wait, she showed me the branch assist as I approched her she said she’s busy. I was left standing in the middle of the branch with no one to help me. I left the branch without being assisted and as I walked out the cashiers laughed at me. My card is still not renewed, ive been banking with capitec for years and still am not a priority as I only transect with them.</p> <p> </p>