NS
Nonhlanhla S
1 reviews | Active since May 2020
01 Feb 2023, 14:08
Bad customer service
I miss a call from Capitec bank yesterday and i called back the lady that helped me said will forward my reference no to the complains department,i'm still waiting for their call
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Replies (2)
Capitec Bank's replyOfficial
01 Feb 2023, 17:14Good day Nonhlanhla
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Feb 2023, 17:14
Official
Good day Nonhlanhla
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NS
Nonhlanhla S's updateReviewer Update
02 Feb 2023, 15:14Capitec bank called me just now i related my story to the lady that called me and instead of helping me with my story she said maybe First National Bank is the one that exchange the R200 note with an ink and they cant take the note back i must take it to the Reserve bank,which means Capitec bank are ******** how come they put money in their machine with an ink. Please help
NS
Nonhlanhla S's update02 Feb 2023, 15:14
Reviewer Update
Capitec bank called me just now i related my story to the lady that called me and instead of helping me with my story she said maybe First National Bank is the one that exchange the R200 note with an ink and they cant take the note back i must take it to the Reserve bank,which means Capitec bank are ******** how come they put money in their machine with an ink. Please help