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charles S

1 reviews | Active since May 2013

15 Jun 2024, 06:33

Bad customer service abnormal charges

Bad customer service, bad attitude from the employees On Sunday the 2th of June 2024 I tried to withdraw money ATMs keep on saying transaction can be processed I went to Capitec mabopane central City to check, I want those changes for limit exceeded to be reversed I can not be charged for that nonsense the consultant have an attitude of I don't care is my money was taken not his that is why he had bad attitude but call centre urgent on Sunday when I called was willing to assist though he did not had access to do so Reply (1)

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Jun 2024, 08:30
Official
Good day Charles Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.