SQ
Simamkele Q

1 reviews | Active since Jul 2023

01 Oct 2024, 23:15

BAD CUSTOMER SERVICE!

Very bad experience with Capitec and it's so sad because I really like this bank. Their customer services is really bottom of the barrel and they take forever to attend to complaints and grievances.

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Oct 2024, 07:30
Official
Good day Simamkele. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
SQ
Simamkele Q's update17 Oct 2024, 17:16
Reviewer Update
When will this call be made? I'm still waiting, it has been way too long now and no one is saying anything about anything not even an email.
Wow!