NL
Nella L

1 reviews | Active since Nov 2017

29 Jul 2022, 07:36

Bad Customer Service

So disgusted with the customer service received from Capitec Bank. I declined some debi checks and yet it shows as approved. Also why can't I as the client close my added on fix savings account or deactivate it. I want to close my account with Capitec bank immediately.

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Jul 2022, 13:47
Official
Good day Nella

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
NL
Nella L's update31 Jul 2022, 14:30
Reviewer Update
Why are you withholding clearing my salary that was paid yesterday morning at 7:19? Please clear my salary or I will report you to the Financial Services Board. This is unconstitutional and against my human rights.