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Carol C

1 reviews | Active since Feb 2022

27 Feb 2022, 09:24

Bad customer service

It's sad that the bank doesn't care about the pensioners, how do you chase someone away when she just want to stop and reverse the debit order she doesn't know of. Instead of reversing it and refer her to the relevant office you guy chase her away. Your disgusting🚮 just know you have lost clients.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Feb 2022, 10:18
Official
Good day Carol

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank