RH
Roelf H
1 reviews | Active since May 2022
25 Oct 2022, 09:20
Bad Customer Service
For over 2 weeks I am waiting for my international fund transfer to be released into my Capitec Bank account. With numerous emails and phone calls they have informed me today that this matter is now concluded and closed yet my money is still not available in my account. How can you conclude and close something that is not handled and completed. Capitec Bank has the worst customer service in the world
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Replies (2)
Capitec Bank's replyOfficial
25 Oct 2022, 09:22Good day Roelf
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply25 Oct 2022, 09:22
Official
Good day Roelf
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
RH
Roelf H's updateReviewer Update
25 Oct 2022, 09:35Amazing that I always get the same reply yet nothing gets done. I am so tired of this
"Good day Roelf
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank"
Over 2 weeks and no results from Capitec Bank
"Good day Roelf
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank"
Over 2 weeks and no results from Capitec Bank
RH
Roelf H's update25 Oct 2022, 09:35
Reviewer Update
Amazing that I always get the same reply yet nothing gets done. I am so tired of this
"Good day Roelf
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank"
Over 2 weeks and no results from Capitec Bank
"Good day Roelf
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank"
Over 2 weeks and no results from Capitec Bank