Hellopeter
Share Your Experience
JS
Jay S

1 reviews | Active since Apr 2014

04 Sept 2024, 22:14

Bad customer service

Capitec is Such a lousy bank ,this incident is been pending for a month now . This is really tiring..you can do better than this RE: Incident# *** CM

0
Replies (6)
Capitec Bank
Capitec Bank's reply05 Sept 2024, 07:12
Official
Good day Jay. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
JS
Jay S's update05 Sept 2024, 13:10
Reviewer Update
Can I get a reply today, I emailed your CEO Reggie as well , such poor service I'm getting from you . You have I don't care attitude towards your customers
I want this resolved ASAP
JS
Jay S's update05 Sept 2024, 13:13
Reviewer Update
We have submitted all the documents you need , Nedbank helped us without wanting any affidavits, you have the paper's From the Master high court, my brother banks with you , and you are giving us a run around, I have contacted banking Ombudsman as well.
JS
Jay S's update06 Sept 2024, 12:47
Reviewer Update
Good day

I spoke someone yesterday

Still awaiting feedback

This is tidious now

Can we resolve this , I have sent your CEO an e-mail

What's hard to do there🤞?
JS
Jay S's update06 Sept 2024, 12:47
Reviewer Update
No regards for clients, no nothing
JS
Jay S's update06 Sept 2024, 12:55
Reviewer Update
Can someone call me now with a resolution