NL
Nandipha L
1 reviews | Active since Sept 2015
18 Dec 2019, 12:49
Bad customer service
Empty promises, no call back, no feedback, bad customer service.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
18 Dec 2019, 15:31Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply18 Dec 2019, 15:31
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
19 Dec 2019, 10:50Hi Nandipha
We tried to make contact but to no avail. Please return our call as per the sms sent.
Kind regards
Capitec Bank
We tried to make contact but to no avail. Please return our call as per the sms sent.
Kind regards
Capitec Bank
Capitec Bank's reply19 Dec 2019, 10:50
Official
Hi Nandipha
We tried to make contact but to no avail. Please return our call as per the sms sent.
Kind regards
Capitec Bank
We tried to make contact but to no avail. Please return our call as per the sms sent.
Kind regards
Capitec Bank