BAD CUSTOMER SERVICE
I have a credit facility with them which I cannot access through the mobile app... I paid it in full 2days ago and the funds are unavailable... It says failed to retrieve credit balance... Called the call center and the lady I spoke advised that there is no problem on their side so I should try the atm... So I ask you what the problem is...
I acknowledge your posting, and have referred it to Kadiatou Diallo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Kadiatou Diallo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
