Bad Customer Service

This was by far the worst customer experience I have ever received. I made a cash withdrawal of R1000 on the 24th January 2018. Only R400 was dispensed but my slip said R700 was dispensed. I called in while standing at the ATM & R300 was refunded back into my account. I was still short of R300. After speaking to numerous consultants & 2 different managers, Wellington & Kaogelo, I received bad attitude from most of Capitec's consultants & had to explain my query to every single person I spoke too. Today, 20th February 2018, I receive a call from Capitec stating that I will not be refunded the R300 into my account as their admin team says the full R700 was dispensed. I have never experienced such poor service in my life & I'm sure I am not the only customer to have complained about Capitec's consultants & their poor attitude towards their clients.