LN
Leah N

1 reviews | Active since Apr 2017

18 Aug 2017, 21:16

Bad Customer Service

Capitec Tramshed the lady has a bad attitude , does not respect clients , she thinks she is doing us a favor, pulling faces like i am crazy, even in front of her Branch Manager, Capitec should invest more in training their employees on customer care , i am beyond disappointed

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Aug 2017, 08:58
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank