bad customer service

i sold my car to mr kenneth nkabinde on the 26/03/2015<br> we both went to maponya mall capitec bank the one situated outside <br> for the tranfer, money was transfer (R 15200) from his account ( ***) <br> to mine ( ***) , i was given the<br> receipt also a cellphone message confirmation that money was in my account <br> later during the day the i was trying to buy with my money i couldnt, went back to <br> maponya mall capitec bank, they said that mr kenneth nkabinde said that he transfered the <br> money to a wrong account, i asked the consultant how is that possible cause i have all the proof<br> thats is required to show that the money went to a correct account, and why must another person have <br> access into my account , i just want my money back into my acccount