mS
motshidisi S
1 reviews | Active since Oct 2014
02 Feb 2015, 21:15
Bad customer service
I received a bad attitude from a capitec consultant named nqobile. i launched a complaint from July 2014 till today nothing was done. no further steps were taken. it shows how little they think of their clients.
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Capitec Bank's replyOfficial
03 Feb 2015, 08:27Hello swaratlheme,
Please accept our apologies for the poor service experience you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply03 Feb 2015, 08:27
Official
Hello swaratlheme,
Please accept our apologies for the poor service experience you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank