EP
Elize P
1 reviews | Active since Jan 2016
28 Dec 2020, 08:11
Bad customer service
So i called this moring to get a settlement letter , after i recieved one beginig of Desember , payed a lump some and a debit order went of. All of a sudden i dont have acces as i do not answer quistons correctly according to them , as i asked for the recording they keep me on the line fornover 30min? I want to settle my loan TODAY!
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
28 Dec 2020, 11:13Good day Elize
We regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
We regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Dec 2020, 11:13
Official
Good day Elize
We regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
We regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank