Bad customer experience

I app**** for a loan at capitec bank on the 18th august which was rejected and i was told that my payslip is not up to date, my tax is incorrect also ref on the bank statement. I was pre approved R154000 and all of the sudden im told about my payslip. Iv been banking with capitec so many years and my salary is coming to them at the same time i have an existing loans with them and i never miss any instalment. I dont prepare payslips, if they had a problem with my payslip they should have contacted my employer for ref checks, now i feel like im a ********* and being discriminated because of my colour, consultant was good and he try to make me understand. It about time i close my account with them and remove it somewhere else where i'll be treated fairly, spread the word to other fellow pple.