PM
Phindile M

1 reviews | Active since May 2021

12 Apr 2022, 11:49

Bad Customer Care services

What a bad Experience I had with Capitec Customer care, no one is willing to assist if they don't transfer you from department to department they just drop your call without assisting. even people answering calls have no energy to do so

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Apr 2022, 13:45
Official
Good day Phindile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank