Bad customer care at Capitec once again!!!

Following my review on Capitec's customer care, they contacted me. However that made very little difference as i was told that my issue can only be sorted outbafter 42 working days. This facility gets wors by the moment, i would never recommend that anyone use this bank as their primary bank. Im appalled by the treatment and inconvenience that they put their clients through. Though i cant put blame on the customer care at branch level however the other departments lack accountability and mostly humanity.