BS
Busisiwe S

1 reviews | Active since Feb 2015

24 Nov 2017, 11:41

Bad credit name

I took a loan with capitec and after i couldnt pay they gave it to extenal collectors. No one has ever contacted me. Only receive treating sms. When i try calling back the number does not exist. I cant make payment arrangment. And now i have lost a job opportunity because of that

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Nov 2017, 13:38
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply27 Nov 2017, 18:33
Official

Hi Busisiwe

As per our telephone discussion, the required information has been sent to you in closure of this matter and you have confirmed to be happy with the explanation provided.

Kind regards

Donorique (Complaint Management Officer)