TM
Thabo M

1 reviews | Active since Jul 2014

12 Jun 2018, 10:29

Bad costly service

I went to capitec at waterfall mall in rustenburg, I was told by a consultant that I dont qualify for a loan. He did not even open my profile on his computer. It was a red friday special and was supposed to buy a tv. Now I have to buy a tv at higher price. My banking app shows that I qualify for 50k loan.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jun 2018, 13:35
Official

I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank