Bad Conduct

<p>words cant begin to decribe my rage right now capitec bank is so unempathic and unsympathetic, i sent money to someones account and when i went there to ask for a reverse payment they told me that it would take 11days to process this and that it would be R120 so from the money i am suppose to getback i will be charged R120 now what if i sent R150 then whats the point of me getting R30 back??? really?? where is the logic here? the last time i was ****med and money was withdrawn from my account as i was on the phone holding to get my card blocked just as i thought they had withdrawn my daily limit and that nothing else would be withdrawn a purchese worth thousands was done, i went to the bank and i recieved a call a few weeks later no apology or anything some sill lady told me that there was nothing they could do to help not even a slight sign of sympathy for the trauma i suffered. Capitec has been nothing but a nightmare to me i feel like the horrible service and policy followed here must stop or at least accomodate your client, simplicity yes its great but the price we then have to pay for this stupid simplicity being the ultermate sophistication is more like a sacrifice your clients are not protected go back to the drawing boared beicasue what you did to me today is day light *******.</p>