RF
Ruby F
1 reviews | Active since Jun 2012
04 Jun 2025, 18:38
Bad communication
Good day. I tried drawing money three times yesterday at Absa ban k at the Garden City Hospital to pay for my Moms bill. I was charged R10.00 a time for the three transactions total of R30.00. I was never told that when I do try and draw my money I will be charged at a different bank per transaction if I maxed my limit, if I was told I wouldn't have even tried three times using different amounts. I wasn't charged for a transaction like this at my previous bank when you maxed your withdrawal you will be charged. I am very disappointed for this and unhappy about the service. At my previous bank it will just say you maxed your withdrawal for the day and that was it.
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Replies (1)Capitec Bank's replyOfficial
04 Jun 2025, 20:36Hi Ruby, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply04 Jun 2025, 20:36
Official
Hi Ruby, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
