ZK
Zelda K
1 reviews | Active since Jan 2012
11 May 2021, 14:12
Bad client service
I have been trying to get through to Capitec customer care for 3 days now, email, no reply. Calling call centre both times got sent from pillar to post holding on for 10 minutes at a time. Went to Facebook messaged the customer complaints portal where I got asked for my mobile app login name and pin, which I definitely didn't trust.
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Capitec Bank's replyOfficial
11 May 2021, 15:03Good day Zelda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 May 2021, 15:03
Official
Good day Zelda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank