wH
werner H

1 reviews | Active since Jul 2015

20 Apr 2021, 07:52

Bad client service

Paid money from my Capitec app to my Std home loan . The money doesnt reflect on the STD home loan statement Asked Capitec to investigate but they just dont respond at all

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Apr 2021, 07:54
Official
 Good day werner 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply27 Apr 2021, 09:14
Official
Good day Werner

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank