MH
Megan H
1 reviews | Active since Aug 2022
24 Feb 2023, 10:43
Bad client service
I messaged Capitec on WhatsApp for assistance with a query. When I finally got through to an agent , I typed out my query, the agent sent a reply back saying to contact forensics and said bye. My query was not even ***** related, I know I did not need to contact forensics. I'm really shocked by the service I received.
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Capitec Bank's replyOfficial
24 Feb 2023, 11:02Good day Megan Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply24 Feb 2023, 11:02
Official
Good day Megan Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank