BS
Bernice S

1 reviews | Active since Oct 2022

28 Oct 2022, 13:00

Bad Client service

I have sent a query/request to the Client Care Centre at the beginning of August 2022 and still have not received any assistance/feedback on the matter.

If you try to call the Client Care Centre you get cut off.

Can the service be this bad?

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Oct 2022, 13:02
Official
Good day Bernice 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank