JS
Jaques S
1 reviews | Active since Jun 2010
08 May 2026, 17:10
Bad Capitec bad
After being informed that my frozen bank account would be unfrozen in 48 hours, if I provided a proof of payment document, the account is STILL FROZEN.
This after numerous visits to the bank and calls, nothing has changed. They just do not give a darn about their clients, or their families.
Do better Capitec.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
08 May 2026, 18:42Good day ,
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply08 May 2026, 18:42
Official
Good day ,
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Best regards,
JS
Jaques S's updateReviewer Update
11 May 2026, 10:52Good day, I acknowledge your response. I am however still unable to access my account and urge you to go according to YOUR 48 hour after proof of payment regulations. You honestly just don't care, do you. A client is just a number for you
JS
Jaques S's update11 May 2026, 10:52
Reviewer Update
Good day, I acknowledge your response. I am however still unable to access my account and urge you to go according to YOUR 48 hour after proof of payment regulations. You honestly just don't care, do you. A client is just a number for you