Bad Business Banking

I opened a business account with capitec the previous year in September the account did have transactions happening on it. Then i got an email in February to say my account is going to be closed i then asked for an extention looking at the projects i have now, nobody responded to my email of extension. I only find out yesterday that the account is closed as payments were supposed to be made in the business account, I rushed to the Westgate ground floor branch to seek help in reopening my account and pay whatever amount i owe to my suprise i was told they cant help me i must go to Clearwater Capitec Business......I went there and when i get there the lady that was helping me told me they cant reopen i must open another account irrespective of me explaining that payments are bound to come into that account all my projects i submitted that account number. i sent an email to *** for help with no luck.

And today i called capitec business to ask for help on this account again i was told the very same story of yesterday yet it shows active on online banking my account is active but to them is closed. I humbly ask for intervention in this matter its urgent, Capitect is making my business look ***********.

Can my account be reinstated to me the very same account number i have with you not a new one and if thats not done in the next 3hours im taking all my business and personal accounts somewhere else including those of my loved ones