Bad billing!!!

<p>I went in the Chatsworth Branch to pay off my Capitec loan on the 28/08/2016. I received the settlement amount, went out the bank to make change. I came in with the exact amount. The friendly teller told me that I was discounted from the invoice amount because I am settling. I paid the requested amount and was told my balance was R0.00.</p> <p> </p> <p>On the 31.08.2016 I get some stupid sms saying I owe R57 and my account is now in arrears. I also received a call saying I owe R57 and my account is in arrears. </p> <p> </p> <p>LIKE REALLY NOW CAPITEC????</p> <p> </p> <p>I did a transfer yesterday and now I still owe them R57. </p> <p> </p> <p>Someone please assist me with resolving this!!!</p> <p> </p> <p> </p>