WW
Wayne W
1 reviews | Active since Jul 2025
29 Aug 2025, 10:56
Bad banking service
I enquired about a loan application. I had an awful experience with automated response to eventually speak to 4 different agents who ALL told me they would get someone to call me back. It is day 5 and no-one has bothered to give me feedback or phone me back. Worst impersonal banking service I have ever experience
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Capitec Bank's replyOfficial
29 Aug 2025, 12:37Good day Wayne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply29 Aug 2025, 12:37
Official
Good day Wayne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank