BAD BANK WHEN IT COMES TO CUSTOMER SERVICE

This bank really dont know what they are doing i went to the branch they told to submit an affidavit when i called capitec using their App they still tell me to go to the branch while the branch told me to submit the affidavit its like i will be going side to side and up down side with this matter.

Capitec bank really frustrating , its workers are not working enough to assist clients am not even sure why they even have calling option as its useless.