AC
Areeka C

1 reviews | Active since Feb 2018

27 Jan 2021, 16:50

bad bank to businesses

Absolute no care for their clients Xolani Mncibi and Lebogand Matsho, have been dealing with the business for 1 year for an overdraft, emails back and forth and the account is held with them and they say they cant place reliance. Do not make the mistake and move your business account to mercantile bank

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 Jan 2021, 01:08
Official
Good day

We acknowledge receipt of your complaint and advise that we are currently investigating the matter. We will provide you with an update in this regard.
 
 Regards
 The Mercantile Bank Team
 
Capitec Bank
Capitec Bank's reply01 Feb 2021, 16:46
Official
Dear Areeka Chotoo,
 Thank you for raising your concern with us. As per the recent discussion with our Senior Business Manager, the bank was unable to assess the deal due to incorrect financial information received. Once we receive the correct information from you, the bank will endeavor to re-assess the deal.  If you require further assistance, please contact us directly.
Regards
 The Mercantile Bank Team