MD
Moditi D

1 reviews | Active since Jan 2023

20 Mar 2024, 08:34

Bad bank

Capitec Bank is starting to be a bad bank, they did a debit order on me on the 20th while our agreed day is last day of the month, that time I must use that money to go and support a cousin who lost his mother in law, capitec decides since I have money in my account they will do an early debit order, *** is wrong with this bank I don't know so unprofessional and risky to just take peoples money without a warning, taking money on pay day no problem not in the middle

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Replies (2)
MD
Moditi D's update20 Mar 2024, 09:04
Reviewer Update
The reason they give me about my early debit order is because tomorrow is a holiday, what does that have to do with me, I don't make holidays, and I don't get paid early because tomorrow is a holiday what a dumb excuse capitec gave me
Capitec Bank
Capitec Bank's reply20 Mar 2024, 09:44
Official
Good day Moditi  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank