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Alynn D

1 reviews | Active since Nov 2013

15 Oct 2018, 05:45

Bad bank allowing ********** ****s to debit accounts without client authorization

I have been loving my back ever since i had it, it neva gave me a problem until recently when there was a debit order by kukhule investment of R89 i have stopped it also went to the bank to find out how this kukhule company debit my account without me authorizing it. But this company keeps debitting money from my account when i reverse the debit i end up getting R70 back to my account is Capitec also having ********** ********?

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Replies (2)
Capitec Bank
Capitec Bank's reply15 Oct 2018, 12:18
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bbank

Capitec Bank
Capitec Bank's reply17 Oct 2018, 10:59
Official
Good day

As discussed telephonically, I trust that your issue is now resolved.

Tando Mfengwana
Complaint Management
Capitec Bank