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Lushna R
1 reviews | Active since Sept 2020
11 Sept 2020, 08:49
Bad Bank
I am highly disappointed that such has happened and I have been using Capitec bank for years, and this morning I woke with a notification from Checkers at Benoni lakeside and its a duplicate. I tried calling the contact centre but without any luck. now my account is sitting on zero balance.
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Replies (3)
Capitec Bank's replyOfficial
11 Sept 2020, 11:31I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply11 Sept 2020, 11:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
15 Sept 2020, 13:31 Good day Ms Rabela As discussed telephonically, I confirm the matter has been dealt with. Kind regards Complaint Management Capitec Bank
Capitec Bank's reply15 Sept 2020, 13:31
Official
Good day Ms Rabela As discussed telephonically, I confirm the matter has been dealt with. Kind regards Complaint Management Capitec Bank
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Lushna R's updateReviewer Update
15 Sept 2020, 13:39Good day Capitec, thank you for continuously making follow up regarding the matter and thank you for resolving swiftly.
LR
Lushna R's update15 Sept 2020, 13:39
Reviewer Update
Good day Capitec, thank you for continuously making follow up regarding the matter and thank you for resolving swiftly.