Bad bad service in the Sandton branch, disappointing

On the 25th of May2021, I went to a branch in Sandton and got assisted by a consultant by the name Lynette or something like that. That girls service is very poor, went to open an account she didn’t explain the accounts features and benefits, what other options do I have within the account,she wanted a number to put on the system she didn’t even explain what’s the functions and reason for asking for a number. Her service was very disappointing she looked very tired, like she was doing me a favor to assist me. Her service really needs serious training especially for a service consultant. That kind of attitude really gives the branch a bad name because of one person. She needs to improve her attitude towards client. I believe that’s what she’s there for and gets paid to do assist client in a satisfactory manner. I’m very disappointed even branches in Alexandra don’t have such behaviors in consultants their service is way better than the one in Sandton.