BAD BAD SERVICE

The worst experience. My account is blocked and i cant get hold of my funds. I was at capitec bank lifestyle centre centurion they asked for an avadavit what i did. When i went back to the bank they told me the avadavit is incorrect not enough detail. They did nt phone and inform me i had to go bacj to the bank to find out. Again i did an avadavit brought it to the bank only to be advised now they need a certified copy of my id. Why couldnt your staff tell me that in the first place. Again i need to go to the police station.. went back again. When i made an enquiry now they want proof of payment. I dont Have that. I am struggling to get hold of my own money. Apparently standard bank asked capitec to put a hold on my account. An amount R1562.94 was deposited to my account on the 10th of july. The amount was from tesla but i dont know who deposit the amount. They use different people in south africa to do payments. I need my money that was in my account before this deposit. I have no money. I have a ref nr*** for the case. I need to buy medicine my wife that is ill. I need urgent assistance to get my money that was in my account before this deposit. I am not doing ******* transactions if the money that was deposited is the problem take it and pay it to standard bank