Bad bad service

I am a client at Capitec Bank but for the past few months monies have disappeared out of my account. I went into the bank to stop it but at the end of the month the money was deducted out of my account again.

I decided to cancel my account and open a new one since Capitec cant stop these ******** deductions but opening another account is almost impossible at Capitec Bank. Im staying at my parents house who have passed on and because the house is not on my name Capitec refuse to open the account for me even though i am their client and have an active account with them. I think their customer service is sucks especially when it come to race. Ive seen black peiple got helped without proof of residence