1 reviews | Active since Apr 2017
Bad bad service
Good day On the 30.11.2017 i went to Capitec bank to replace my damaged card.The lady at the bank replaced my card and assured me everything is in order.I could net draw a cent and my card was not working.When i went back inside the bank they told me that i must bring proof of residence neither the two Capitec Banks in Rustenburg helped me.The one lady i got her name refused me a pen and she cried me wet in front of me. She even told me to leave the bank immediately!!!!!!!!!!!!!!.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Syndora Smith will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Syndora Smith will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank