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lauren L
1 reviews | Active since Apr 2015
10 Apr 2015, 12:57
BAD BAD SERVICE
Been at the bank several times and everytime they give me a different story.foned capitec forex and they kept me on hold for more than 30minutes im disgusted by this banks service.its been more than 10days and theres still no money in my account.
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Capitec Bank's replyOfficial
10 Apr 2015, 13:18Hello lauren25,
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply10 Apr 2015, 13:18
Official
Hello lauren25,
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank